To be eligible for a refund during the 14-day cancellation period, the user must not have initiated the use of the services by opening any orders on the Evaluation account. If the user has already initiated the use of the services, this refund policy no longer applies, and refunds will not be issued. To request a refund, please visit here: https://fundedtop.com/refund-policy/.

We understand that sometimes you might need to update your email address associated with your account. However, currently, it is not possible to change your email address once registered through our dashboard.

Paying for your challenge via credit card is one of the most straightforward and widely used methods. We also offer crypto payments in various currencies. To complete a purchase, please navigate to 'My Profile' and click on 'Buy Challenges' on the left side.

If you paid with a credit card, you typically receive your login credentials shortly after the purchase, usually within a few minutes. With crypto payments, it usually takes around 15-30 minutes but can occasionally take up to a few hours. If you need further assistance regarding your payment, please reach out to our live support or contact us on our Discord channel, where our support team will be more than happy to assist you.